Frequently asked questions
And our answers to it
- Cash payment
- Credit card (VISA / Mastercard / Amex)
- Prepayment by bank transfer
- up to 2 weeks before arrival free of charge
- up to 1 week before arrival 50%
- up to 1 day before arrival 80%
- in the event of no-show and cancellation on the day of arrival 100%
Check-in is possible from 3 p.m. If you arrive earlier, you can use our free luggage room. If you arrive after 8 p.m., we ask you to inform us in time.
Our check-out time is 11.00 a.m. If you would like a late check-out, please contact our reception.
Our rich breakfast buffet is available for you between 7 am and 11 am on the 1st floor in the “Society Lounge”.
Our reception times are from 7 a.m. to 12 p.m. and from 3 p.m. to 8 p.m.